A Shared Problem. A Smarter Way Forward.
At BedConnect, we began with a simple but urgent question:
Why is the most critical part of a patient’s journey — getting them safely to the next level of care — still the most chaotic?
The truth is, it’s not because people don’t care. It’s because the tools haven’t kept up. So we built a better way — one that replaces the guesswork with clarity, speed, and precision.
Our team has felt this pain from all sides.
As a former hospital CFO, one of our founders saw the domino effect of delayed discharges: backed-up beds, overworked staff, missed revenue, and—most importantly—patients waiting far too long for the care they needed next.
Another, a Geriatrician and licensed nursing home administrator, experienced the other side: post-acute providers drowning in mismatched referrals while patients bounced between facilities that weren’t the right clinical or financial fit.
We knew the problem wasn’t a lack of dedication. It was a lack of the right tools. So we built BedConnect.
Across settings and systems, the story was the same:
Discharge planning is broken. Everyone is doing their best — but the tools haven’t kept up.
So we built BedConnect — a real-time, precision-matching platform that connects hospitals and post-acute care facilities with transparency, speed, and clinical accuracy.
For Hospitals
We understand the financial and operational pressures you’re under. BedConnect helps free up beds faster, reduce avoidable inpatient days, and remove the friction from post-acute placement — so your teams can focus on care, not chasing acceptances.
For Post-Acute Providers
Referrals that are incomplete, late, or misaligned make it hard to plan and staff effectively. BedConnect lets you showcase your capabilities, match with patients who fit your clinical profile, payer mix, and capacity — and say “yes” more often while growing with confidence.
For Patients and Families
At the center of every discharge is a person waiting to heal. BedConnect helps identify facilities that are best fit the first time — quickly, safely, and with dignity.
BedConnect isn’t just a healthcare technology company. We are healthcare professionals on a mission to bring empathy, precision, and long-overdue tools to the way care moves forward.
Because when transitions work, hospitals run better, providers thrive, and patients get the right start to recovery.
And that changes everything.
Meet the Team
Where healthcare experience meets innovation.
We’re a team of healthcare leaders, technologists, and problem-solvers dedicated to improving care transitions. Behind every solution we build is a shared passion for making healthcare work better for everyone — because we’ve lived the challenges firsthand and know they can be fixed.
Meet the
Leaders
Lindsay A. Joseph
CPA
Co-Founder & CEO
Lindsay A. Joseph, CPA
Co-Founder & Chief Executive Officer
Lindsay A. Joseph is the Co-Founder and Chief Executive Officer of BedConnect, where she leads the company’s mission to modernize care transitions through transparent, efficient, and compliant discharge workflows.
A former hospital Chief Financial Officer and healthcare consultant at PwC, Lindsay brings over 15 years of deep, cross-functional experience spanning case management, revenue cycle, strategy, operations, compliance, and health technology implementation. Her leadership is grounded in firsthand knowledge of the financial, clinical, and technological barriers that hinder patient flow—and a vision for aligning incentives across providers to deliver faster, safer, and more equitable care.
Prior to founding BedConnect, Lindsay led hospital operations and discharge redesign initiatives, helping health systems reduce length of stay and improve compliance with Medicare’s patient choice requirements. At PwC, she worked across the healthcare continuum—from major academic systems to local community hospitals—supporting clients in transforming workflows, implementing technology solutions, and navigating financial and regulatory complexity.
A passionate advocate for healthcare innovation and systems change, Lindsay is also Co-Founder of FoundHers: MedTech Entrepreneur Circle, a curated network supporting women founders in healthcare technology. She serves on the Board of the Detroit Historical Society and actively advises early-stage digital health startups.
Nicholas A. Joseph
MD, LNHA
Co-Founder & Chief Medical Officer
Nicholas A. Joseph, MD, LNHA
Co-Founder & Chief Medical Officer
Dr. Nicholas A. Joseph is the Co-Founder and Chief Medical Officer of BedConnect, where he leads clinical strategy to support safer, more equitable, and value-based transitions of care. With deep expertise in geriatrics, care model innovation, and healthcare policy, he brings a mission-driven lens to bridging the gap between acute and post-acute providers—particularly for medically complex, aging populations.
Dr. Joseph also serves as Senior Vice President of the Complete Care Division at Empath Health, overseeing programs for frail elders including Suncoast PACE, Empath LIFE, and Empath’s geriatric primary care, ACO, and ISNP service lines. He has led PACE programs across the country—launching and scaling new sites, securing RFP awards, and driving major turnarounds in both financial performance and care quality.
He began his career in Detroit, earning his medical degree from Wayne State University and completing his Internal Medicine residency at Henry Ford Hospital. A pivotal rotation in geriatrics sparked a lifelong commitment to aging populations, leading him to complete a Geriatric and Clinical Epidemiology Fellowship at Yale University. He also holds a Nursing Home Administrator’s License, bringing an interdisciplinary perspective to program design and leadership.
Previously, Dr. Joseph held physician and executive roles at Edenbridge Health, Hope Healthcare, and PACE Southeast Michigan. Throughout his career, his focus has remained clear: expanding access for underserved populations, improving operational performance, and advancing elder care through empathy, accountability, and innovation.
Orsula V. Knowlton
PharmD, MBA
Co-Founder & Chief Partnership Officer
Orsula V. Knowlton, PharmD, MBA, FAPhA, FPC
Co-Founder & Chief Partnership Officer
Dr. Orsula V. Knowlton is the Co-Founder & Chief Partnership Officer for BedConnect, where she champions collaborative innovation to improve care transitions and empower provider partnerships.
Dr. Knowlton is also the President & Co-Founder of GalenusCare, leading strategic innovation and business development to advance personalized medication management for hospice and chronic care. With more than 25 years of entrepreneurial experience, she has launched and scaled patient-centered medication risk management companies focused on improving quality, safety, and outcomes.
She previously co-founded GalenusRx, a leader in advanced medication safety analytics, and served as Chief Strategy & Innovation Officer. She also co-founded and served as President, Chief Marketing and Business Development Officer of Tabula Rasa Healthcare (now Anew Health), including CareKinesis PACE Pharmacy, growing it from start-up to market leader in the Program of All-Inclusive Care for the Elderly (PACE). Earlier, she was a founding member of the team at Hospice Pharmacia/excelleRx (now Enclara Pharmacia) and served as SVP & Chief Marketing/Business Development Officer from start-up to servicing over 85,000 hospice patients across 49 states.
Dr. Knowlton has been honored with numerous business and pharmacy awards, including the Jacob W. Miller Award from the American Pharmacists Association Foundation. She has served on several not-for-profit, private, and public company boards and is currently on the Board of the Nassau County Council on Aging (Fernandina Beach/Callahan, FL) and the Board of Visitors for St. Joseph’s University’s Philadelphia College of Pharmacy, in addition to HeraWell, Inc. DBA BedConnect. She earned her BSc in Pharmacy and PharmD from the University of the Sciences in Philadelphia, and her Executive MBA from Temple University.
Calvin H. Knowlton
BScPharm, MDiv, PhD
Co-Founder & Chief Commercial Officer
Calvin H. Knowlton, BScPharm, MDiv, PhD, ScD (Hon)
Co-Founder & Chief Commercial Officer
Dr. Calvin H. Knowlton is the Co-Founder & Chief Commercial Officer for BedConnect, where he brings decades of entrepreneurial and clinical insight to reimagine how patients transition across care settings.
Dr. Knowlton is also the Chief Executive Officer & Co-Founder of GalenusCare, leading the company’s mission to transform pharmacy practice through intelligent, personalized medication management. A serial healthcare entrepreneur, he has founded and led 12 companies, raised more than $750 million in capital, and employed over 4,000 team members.
He previously co-founded GalenusRx, a leader in advanced medication safety analytics, and co-founded and served as CEO of Tabula Rasa HealthCare, taking the company public in 2016. Earlier, he founded and led Hospice Pharmacia / excelleRx, the nation’s first pharmacy company dedicated to hospice medication management, growing it to $250 million in revenue and serving more than 800 hospice programs nationwide before its acquisition by a Fortune 500 company.
Dr. Knowlton has served on numerous boards and as President of both the American College of Apothecaries and the American Pharmacists Association. His awards include the Ernst & Young Entrepreneur of the Year (Greater Philadelphia Region, twice), Philadelphia Technology CEO of the Year, and the Remington Honor Medal—pharmacy’s highest recognition in the United States. He earned his BSc in Pharmacy from Temple University, MDiv from Princeton Theological Seminary, and PhD in Pharmacoeconomics from the University of Maryland, which also awarded him an honorary ScD.
Gene Baxter
Chief Technology Officer
Gene Baxter
Chief Technology Officer
Gene Baxter, as BedConnect’s CTO, brings more than two decades of healthcare technology, cloud architecture, and executive software leadership experience. He has led global engineering organizations, founded and scaled healthcare software companies, and designed large-scale EHR, clinical workflow, pharmacy automation, and cloud-based SaaS platforms used across enterprise healthcare environments. His background includes CTO and senior technology leadership roles at NextGen Healthcare and Amazon Web Services. At BedConnect, he helps shape the company’s technology strategy, architecture, and product execution with a focus on scalable, secure, and operationally practical solutions for healthcare organizations.
Aidan Hettler
MSHCT
Chief Operating Officer
Aidan Hettler, MSHCT
Chief Operating Officer
Aidan Hettler is the Chief Operating Officer for BedConnect, where he helps shape operational strategy, health system partnerships, market development, implementation planning, and growth infrastructure. Drawing on his experience leading a rural health system, Aidan brings firsthand insight into the financial, operational, and access challenges facing rural hospitals and the communities they serve.
Previously, Aidan served as Chief Executive Officer of Sedgwick County Health Center, where he led an integrated rural health system spanning hospital, ambulatory clinic, skilled nursing, and assisted living operations. In that role, he oversaw enterprise-level performance, led strategic growth initiatives, supported technology transformation, and strengthened specialty care capacity for the community.
Outside of BedConnect, Aidan partners with healthcare leaders, boards, and executive teams on performance improvement, organizational restructuring, service line development, digital health strategy, and care access expansion.
Aidan earned his Master of Science in Healthcare Transformation from The University of Texas at Austin and his Bachelor of Science in Business Administration from Colorado State University.
Meet the
Advisors
Farah Madhat
PharmD, MA
Farah Madhat, PharmD, MA
Dr. Farah Madhat is the technology advisor for BedConnect, where she shapes product strategy and systems integration to support cloud-based architecture and AI-enabled care coordination. With over 20 years of leadership in healthcare technology, she brings deep expertise in predictive analytics, AI/ML product development, and digital infrastructure design to help streamline complex clinical and operational workflows.
Farah is currently the Senior Vice President of Clinical Innovation and Healthcare Outcomes for AnewHealth. She previously served as Chief Product Officer at Transaction Data Systems and Tabula Rasa HealthCare, where she led the development and nationwide deployment of predictive medication management platforms adopted by thousands of pharmacies and health systems. Her work has been credited with driving double-digit reductions in medication-related adverse events and generating over $100 million in new revenue across her portfolio.
She earned her Doctor of Pharmacy (PharmD) and Master’s degree in Diplomacy and International Commerce from the University of Kentucky, combining clinical precision with a global systems-thinking perspective. Farah’s approach to product innovation integrates clinical operations, AI/ML development, regulatory compliance, and cloud-based architecture.
Outside of BedConnect, Farah actively advises early-stage startups, speaks and writes on healthcare innovation and neural-symbolic AI, and advocates for longevity science and holistic care models.
Joe Rafferty
MBA, ACHE
Joe Rafferty, MBA, ACHE
Joe Rafferty brings more than 25 years of healthcare leadership experience to the table—spanning academic medical centers, community hospitals, and physician groups. His journey has included nearly a decade as a hospital CEO, where he consistently blended strategic foresight with operational discipline to drive performance and improve care delivery.
His track record includes influential roles at leading health systems and hospitals across Pennsylvania and Texas, including Tenet Healthcare and Memorial Hermann Healthcare System. Joe is a trusted advisor and expert in provider operations and risk-bearing entities, and is a successful entrepreneur.
In 2020, Joe co-founded Personic Health Care during the height of the COVID-19 pandemic. What began as an effort to expand access to COVID-19 testing has become a cutting-edge healthcare company focused on delivering high-quality, convenient care to patients in Northern Virginia and the Philadelphia suburbs.
In his current role as Managing Director at Sellers Dorsey, Joe collaborates across three practices: National Medicaid Finance, Product Development, and M&A. He brings a nuanced understanding of Medicaid financing, risk strategy, and delivery system reform—helping organizations navigate transformation with both precision and purpose.
Joe studied finance at Ohio University and earned his MBA from Pepperdine University.
Samira Beckwith
MSW, ACSW, FACHE
Samira K. Beckwith, MSW, ACSW, FACHE
Technical & Strategic Advisor
Samira K. Beckwith is a distinguished leader and strategist in healthcare, serving as Technical and Strategic Advisor for BedConnect. She brings decades of expertise in hospice, palliative care, and value-based care, guiding the organization’s vision for compassionate, patient-centered care transitions. Her dedication to improving the healthcare system is deeply personal, inspired by her own experience with cancer in her twenties, and drives her lifelong commitment to advocating for individuals living with serious illness, grief, and loss.
Most recently, Samira served as President & CEO of Hope Healthcare, nationally recognized for expanding the organization from a hospice-focused provider to a comprehensive care continuum, growing daily census from 200 to 4,000 individuals under care. She blends mission-driven leadership with business acumen, serving as a founding director of a community bank board and a trust company startup, and has held independent director roles for a Nasdaq company, chairing the Compensation Committee and serving on the Audit Committee.
A nationally recognized thought leader and speaker, Samira was appointed to the White House Conference on Aging, invited to present to the Senate Special Committee on Aging, and provided testimony before the House Judiciary Subcommittee. In Florida, she has served as governor appointee to the Florida Center for Nursing Board of Directors and the Long-Term Care Advisory Council, among other statewide initiatives.
Her association leadership includes founding Chair of NHPCO’s Council of States, Chair of NHPCO, Chair of the National Hospice Foundation, founding President of the Florida PACE Providers Association, and founding Director of the National Partnership for Healthcare and Hospice Innovation.
Samira has been recognized with numerous accolades, including the Ellis Island Medal of Honor and The Ohio State University Alumni Medalist of the Year. She is celebrated for her visionary leadership, innovative spirit, and unwavering commitment to exceptional care—impacting countless lives by providing comfort, compassion, and dignity when it is needed most.
Paul Bach
Paul Bach
Paul has worked in various executive leadership roles in the post-acute and long-term care segments of US healthcare. Paul served as the Chief Operating Officer for Genesis HealthCare, the country’s largest post-acute care company at the time. Paul spent nearly 40 years with Genesis, starting as a Nursing Home Administrator.
He played an instrumental role in the company’s expansion to 23 states and nearly 500 facilities. Paul also served on the Board of Managers for two of the company’s related businesses—Life Choice Hospice and Millenium Home Care. Paul is a founding Board member of the Executive Operators Forum, an organization that provides educational and networking opportunities for multi-facility post-acute executives.
After leaving Genesis in 2020, Paul worked for Greystone, the country’s largest HUD and Multifamily lender, based in New York. As Executive Managing Director, Paul led a post-acute care NFP subsidiary company based in Florida.
Paul possesses extensive knowledge of post-acute care operating systems and strives to help start-ups and related organizations in meeting their strategic objectives.
Paul resides in Rehoboth Beach, Delaware.
Becky Ziviski
CPA, LNHA
Becky Ziviski, LNHA, CPA
Becky Ziviski is both a Certified Public Accountant and Licensed Nursing Home Administrator in Ohio, bringing over 20 years of combined experience in accounting and healthcare leadership. She began her career as an auditor at PricewaterhouseCoopers and went on to serve as CFO and Administrator for senior care organizations ranging from family-owned facilities to larger corporate portfolios.
Becky is the author of Profit Without Census? A Nursing Home Administrator’s Guide to Profitability by Department and is widely respected for her practical insights into improving financial stability and operational performance in long-term care. Her work has focused on helping providers balance quality care with financial health, guided by her philosophy: “No Margin, No Mission.”
She is the founder of Profit Without Census, a healthcare financial consulting firm that helps senior care communities strengthen profitability and streamline operations, and Vendors for Healthcare, the first national directory dedicated to connecting providers with reliable vendor partners.
Nio Queiro
CRCR, RHIA
Nio Queiro, CRCR, RHIA
Nio Queiro brings more than 30 years of healthcare leadership experience across hospitals, health systems, healthcare technology, consulting, and revenue cycle operations. Her career has centered on helping organizations improve performance, strengthen financial sustainability, and navigate complex transformation.
Nio has held executive leadership roles across provider organizations and healthcare companies, with experience spanning product strategy, revenue cycle management, patient access, operational improvement, and enterprise change management. She has led large-scale initiatives involving system implementations, service line development, organizational redesign, and financial performance improvement across acute, non-acute, physician, and professional services settings.
Nio is the CEO of The Queiro Group, where she advises healthcare leaders on growth strategy, operational transformation, technology adoption, and patient-centered innovation.
Throughout her career, Nio has worked with leading organizations including Tufts Medicine, Ensemble Health Partners, Hennepin County Medical Center, Hartford HealthCare, Cerner, Deloitte Consulting, and Montefiore Medical Center. Her background gives her a broad view of how care delivery systems operate, where processes break down, and how thoughtful innovation can support more efficient, human-centered care.
Nio is also a national speaker, published author, and healthcare thought leader. She is known for bringing together strategic vision, operational discipline, and a deep commitment to improving the experience of patients, families, and care teams.
Michael Jacobson
JD
Michael F. Jacobson, JD
With over two decades of experience in complex litigation, private equity transactions, and business disputes, Michael brings a practical and protective lens to fast-scaling ventures navigating regulatory complexity and commercial growth.
Michael is a partner at Taft Law, based in Detroit, where he leads high-stakes commercial litigation and corporate advisory matters. His practice spans partnership and shareholder disputes, real estate litigation, class actions, construction and employment disputes, and litigation-related M&A guidance. He has successfully represented Fortune 500 companies, private equity funds, national real estate firms, and portfolio companies across sectors.
Among his notable achievements: securing a $21 million international arbitration settlement, resolving shareholder and partnership disputes exceeding $30 million, and defending clients in major R&W, TCPA, and trade secret litigation. He is frequently invited to speak on litigation strategy and dispute resolution, is a member of the Institute of Continuing Legal Education (ICLE), and his publications include contributions to Mealey’s Litigation Report.
Michael earned his law degree from the Detroit College of Law and his undergraduate degree from the University of Colorado. He is admitted to practice in Michigan, Florida, and Illinois, and has been recognized by Best Lawyers in America, Michigan Lawyers Weekly, Super Lawyers, and Crain’s Detroit Business 40 Under 40.
David Mannarino
MBA
David Mannarino, MBA
David is KeyBank’s Michigan Market President and is focused on growth and leading KeyBank’s Commercial Banking teams across Michigan and Ohio. He is actively involved with community partners and serves as the face of Key. He works on cross-collaboration between the lines of business for continued growth in the market via credibility and consistency in the sales approach.
He brings extensive experience leading corporate banking teams, managing client portfolios, and driving international financial operations.
Previously, he spent over 20 years at Fifth Third Bank, including more than a decade in Europe leading international origination and client coverage across Western Europe, Scandinavia, and the UK.
David is a native of Michigan and actively involved in his community, serving on boards including MCHS Family of Services, University of Detroit Mercy, and Business Leaders for Michigan. He has been recognized by DBusiness as one of Metro Detroit’s 500 most powerful people (2021–2024) and was named one of Detroit’s Most Notable Leaders in 2023.
He earned his MBA from the University of Detroit Mercy.
Dena Berman
Dena Berman
Dena Berman is the Owner and CEO of Furniture Factory Liquidators Warehouse & Showroom, a woman-owned, family-operated business in Livonia, Michigan, recognized by the Livonia community as “Best in Furniture” Platinum winner in 2022 and 2023. She also serves as CEO of Orchard Properties (since 1994), and previously held CFO roles at Real Estate Express and Furniture Express, overseeing financial strategy, property management, and real estate acquisitions.
She brings expertise in process improvement, financial strategy, logistics, and operational efficiency to ensure complex systems run smoothly and reliably. She is known for her leadership in building organizational culture, sales and customer acquisitions, real estate acquisitions, contracting, and driving sustainable business growth across multiple industries.
A native of Michigan, Dena earned her Bachelor’s Degree in Management and Finance from the University of Michigan.